FAQs

Frequently Asked
Questions

Your VA works in your time zone to ensure seamless communication and workflow.
Yes! We thoroughly vet all candidates with background checks, skill assessments, and interviews to ensure they are reliable and trustworthy.
We can match you with a qualified VA within a 6 days, depending on your requirements.
It’s easy! Just fill out our form, and we’ll match you with the perfect VA!
We go beyond traditional staffing solutions. VA Teams helps you build high-quality offshore teams with affordable, internationally trained professionals who integrate seamlessly into your business. Whether you need customer service, bookkeeping, admin support, or more—we provide skilled, dedicated virtual assistants to help you grow efficiently.
No! You’re never locked in. Our VAs are for long-term roles, not short projects—just like hiring locally. But if you ever need to stop or switch, you can do so anytime, even after just two days. Simple and flexible!
No hidden fees! You pay exactly what you see—just $5 to $8 per hour, depending on the role.
No! Your VA comes fully equipped with a computer, high-speed internet, and a professional workspace. If your business requires special software, you’ll need to provide access—just like you would for an in-office employee.
No! You only pay for the hours your VA works. If they don’t show up, you don’t pay. Simple as that.
We handle everything for you! At the end of each week, we automatically withdraw the payment from your account and ensure your VA gets paid—hassle-free!
We have a transparent tracking system in place. It includes randomized screenshots and activity reports, so you always know your VA is staying on task.
No! Your VA is 100% dedicated to you and your business—no distractions, no splitting time with other clients.
We recommend hiring full-time (40 hours per week) for the best results. While part-time (20 hours per week) is available, keep in mind that VAs prefer full-time stability. If you hire for fewer hours, they may accept the job at first but could leave once they find full-time work elsewhere—after all the training and setup.
Since part-time roles are harder to keep, we pay them a higher rate to ensure retention, which means part-time costs slightly more per hour (see pricing section for details). For the best long-term results, full-time is the way to go!
Our dedicated recruitment team will help you find and recruit candidates for specific positions tailored to your needs. That might include areas such as customer service, bookkeeping, social media management, administrative support, draftspeople, sales, and much more. So you can’t hire a head of sales, but you can hire people who can close sales.
Yes! Our VAs have strong English skills, many with slight or near-American accents. We also offer bilingual English-Spanish VAs in some locations.
Your VA works in your time zone to ensure seamless communication and workflow.
Yes! We thoroughly vet all candidates with background checks, skill assessments, and interviews to ensure they are reliable and trustworthy.
We can match you with a qualified VA within a 6 days, depending on your requirements.
It’s easy! Just fill out our form, and we’ll match you with the perfect VA!
Still have another questions? Contact Us now for any help
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